Cottage guests can now benefit from the security of Refund Guarantee

When booking online you can choose whether to protect your booking.

The Booking Protect product covers ALL elements of the booking including tickets, travel, accommodation and ALL service and booking fees.

COMPREHENSIVELY PROTECTS TICKETS

Offered on all classification of tickets inc. events, transport etc.

PROTECTS ALL ELEMENTS OF THE BOOKING

Offering protection on the complete booking inc. accommodation, travel, excursions etc. *

REFUND ALL BOOKING SERVICE FEES

Including transaction fees, booking fees, delivery fees and service fees etc. *

PRE-EXISTING MEDICAL CONDITIONS & PREGNANCY

Any existing medical condition that prevents you from using the booking is covered. *

DEATH/ACCIDENT/ILLNESS TO YOU OR IMMEDIATE FAMILY

In a family crisis, we will refund your booking.

ADVERSE WEATHER CONDITIONS

When it is not safe to travel due to adverse weather, we will refund your booking. *

JURY SERVICE & COURT SUMMONS

If the courts require your presence, we will refund your booking. *

PRIVATE VEHICLE BREAKDOWN, FIRE & THEFT

If an unexpected private vehicle issue occurs en route to the event we will refund your booking. *

SUMMONED UNEXPECTEDLY BY ARMED FORCES

If you are called to duty preventing you from using your booking, we will refund your booking. *

PUBLIC TRANSPORT DISRUPTION/FAILURE

Where there is a public transport failure with no alternative available, we will refund your booking. *

REDUNDANCY OR RELOCATION

If your employment circumstances change and you can’t use your booking, we will refund your booking. *

BURGLARY OR FIRE AT YOUR RESIDENCE

In an emergency at your home up to 48hours prior to the event we will refund your booking.

* Terms & Conditions Apply